Do You Know Who to Call?

When something goes wrong, do you know who to call?

Not Google. Not the first search result. Not the ad that looked professional.

Do you know who YOU trust?

Most families figure this out in the middle of a crisis - when they're scared, overwhelmed, and making important decisions under pressure.

What if you already had your team assembled? What if you knew exactly who to call for each situation?

That's what I call your "blackbook" - a curated network of trusted professionals who are vetted before you need them.

The Blackbook Concept

Over the years, I've built a network of professionals I trust with my clients. And myself.

Not professionals I've met at networking events. Not whoever shows up in a Google search. People I've worked with, whose work I've seen, who I know will take care of the families I send their way.

This isn't a referral scheme. I don't get paid for these recommendations. I give them because:

1. It helps my clients. After an accident, you shouldn't have to figure out which chiropractor to trust while you're in pain.
2. It makes my job easier. When clients are getting great care from providers I trust, their cases go better.
3. It's part of the protection. Knowing who to call before you need them is protection. Having a plan is protection.

That's the blackbook concept: assembling your team before the crisis.

Who Should Be on Your List

1. Personal Injury Attorney

Yes, I'm biased. But hear me out.

The worst time to find an attorney is from the ER parking lot. If you've already vetted someone - asked questions, understood their approach - you can make that call with confidence when it matters.

What to look for:

• Will you actually talk to the attorney, or just the staff? At a lot of billboard firms, you never speak to the person whose face is on the ad. Find out upfront who’s handling your case.
• How quickly do they start investigating? Evidence disappears fast - surveillance footage gets overwritten, witnesses forget. If the answer is “we wait for the police report,” keep looking.
• What does communication look like? How often will you hear from them? Will they know your name? Your situation? Or are you a file number in a stack of hundreds?
• Do they actually go to trial? Insurance companies settle differently when they know the attorney on the other side will show up in a courtroom. Ask how many cases they’ve tried.
• Do they feel like someone you’d trust on your worst day? This is the person you’re handing your recovery to. Trust your gut.

2. Reliable Insurance Agent

Not just someone who sold you a policy. Someone who will actually review your coverage, answer questions, and help you understand what you have.

What to look for:

• Will they do an annual coverage review?
• Do they explain options or just sell products?
• Can you reach them when you have questions?

3. Trusted Chiropractor/Physical Therapist

After an accident, you need care quickly. You also need documentation. Having a trusted provider who understands both - and who communicates with your legal team - makes everything smoother.

What to look for:

• Experience with accident-related injuries
• Clear communication with patients
• Proper documentation practices
• Willingness to coordinate with attorneys

4. Primary Care Physician

Your PCP is your medical home base. They know your history, your baseline health, and can help coordinate specialized care.

What to look for:

• Established relationship (not just when you're sick)
• Good documentation practices
• Accessible and responsive

5. Emergency Fund Advisor

This isn't about investing. It's about having a plan for financial emergencies.

What to look for:

• Helps you build reserves for unexpected events
• Understands your actual situation (not just selling products)
• Gives practical, actionable guidance

How to Vet Professionals

Not everyone who seems professional is actually trustworthy. Here's how to evaluate:

Ask for referrals from people you trust

The best recommendations come from people who've actually used the service. Ask friends, family, and existing trusted professionals.

Ask the referral test

Who do THEY recommend? Trusted professionals usually know other trusted professionals. If they can't give you a recommendation, that's information.

Look for transparency

Do they explain their process? Are they upfront about costs and expectations? Do they answer questions directly?

Evaluate communication

How quickly do they respond? Do they listen? Do you feel heard? Communication quality in the "easy" times predicts communication in the hard times.

Trust your gut

If something feels off, it probably is. You don't owe anyone your business because they "seem nice."

The Concierge Philosophy

This is what I mean when I talk about "concierge" legal service.

It's not just about the legal work. It's about knowing that when you call me, I'll help you with everything related to your situation - even if it's not strictly legal.

Need a chiropractor? I have one.

Not sure if your coverage is enough? I'll review it.

Overwhelmed and don't know what to do next? I'll walk you through it.

That's care beyond the courtroom.

Want access to my trusted partner network in South Florida?

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