Amazon Flex Delivery Crash

The Situation: "A Florida law enforcement officer was struck by a vehicle while on duty. The driver was delivering packages for Amazon Flex."

The Challenge: Amazon's initial position was that the driver was an independent contractor—meaning only the driver's personal insurance should apply. For a serious injury case, that limited coverage would have been woefully inadequate.

What We Did: We pulled the driver's app data and Amazon's onboarding materials. The evidence showed that Amazon actually controls how Flex deliveries work—setting routes, timing windows, and delivery requirements. The driver wasn't truly "independent."

The Outcome: "That evidence opened the door to Amazon's corporate coverage, not just the driver's limited personal policy. The case resolved favorably without trial."

Why It Mattered: This case shows why you can't take insurance company denials at face value. The right investigation can uncover coverage that changes everything.

Amazon Flex Delivery Crash

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